Privacy Policy

At Buritous, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website (https://buritous.com) or interact with our services. This policy applies globally to all users of our website.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we may collect your name, email address, phone number, shipping address, and billing information (for Cash on Delivery orders).
  • Website Usage Data: We collect non-personal information, such as your IP address, browser type, device information, and pages visited, to improve our website and services.
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website performance. See our “Cookies” section below for details.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including shipping, delivery, and payment confirmation (Cash on Delivery).
  • Customer Support: To respond to your inquiries, provide support, and handle returns or warranty claims.
  • Website Improvement: To analyze website usage and improve our services, content, and user experience.
  • Marketing: To send you promotional emails or updates about our products, with your consent (where required). You may opt out at any time.

3. Sharing Your Information

  • Service Providers: We may share your information with trusted third-party service providers (e.g., shipping companies) to fulfill orders and provide services. These providers are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.
  • No Selling of Data: We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  • Access and Correction: You have the right to access, correct, or update your personal information.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us.
  • GDPR and CCPA Compliance: For EU residents, we comply with GDPR requirements, including data portability and erasure rights. For California residents, we comply with CCPA, including the right to opt out of data sales (though we do not sell data).

6. Cookies and Tracking

  • Cookie Usage: We use cookies to improve website functionality, track usage, and provide personalized content. Cookies may include session cookies (temporary) and persistent cookies (stored for a set period).
  • Managing Cookies: You can disable cookies in your browser settings, but this may affect your website experience.

7. International Data Transfers

While our services are currently available in the United States, our website is accessible globally. Your data may be processed in the United States or other countries where our service providers operate. We ensure compliance with applicable data protection laws, such as GDPR for EU residents.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our website constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please visit our Contact Us page for our email, phone, and showroom details.